Jabra Evolve2 65 Flex firmware update

• 1.6.2 (26 May 2026), Jabra's list of fixes: when HearThrough or ANC was set to low, it switched to high after a restart.
• In HearThrough mode, going into Sleep mode switched the headset to ANC instead of staying in HearThrough.
• The headset could charge more slowly on wireless charging when it was turned off.
• When docked for wireless charging, it could answer and end a call by itself with Avaya Workplace.
• Before it, 1.4.8 (26 May 2025) updated the microphone performance.

Jabra has guides for updating its headsets with the Jabra Direct app on a computer, or the Jabra Sound+ app on a phone. Jabra's product page lists this firmware for Windows. Jabra's own guides are below.

With Jabra Direct (computer):

1. Turn the headset on and connect it to your computer: with the USB cable, or the Jabra Link Bluetooth adapter.
2. In Jabra Direct, select your headset. If a firmware update is available, an Update now button shows.
3. Click Update now (or the Updates icon in the left menu), then click Update next to your headset.
4. Choose your language from the list and click Update.
5. Don't disconnect the headset at any point during the update.
6. When it finishes successfully, follow any instructions on the screen.

If an update fails, Jabra Direct shows a notification: click OK, then Recover next to your headset, then Update, and again don't disconnect it. If recovery fails, contact Jabra Support.

With Jabra Sound+ (phone):

1. Turn the headset on and connect it to your phone.
2. Open Jabra Sound+ and tap the Discover icon.
3. Tap Update now, and agree to the license terms to start.
4. Follow the on-screen instructions. A notification shows when the update is complete.

Turn on notifications for Jabra Sound+ and it tells you when a new firmware is available.