UGREEN 20000mAh 20W Power Bank, 2x USB-A + USB-C, PB312
Buying from Skyorbits
How long does delivery take in Oman?
Home delivery is 2.100 OMR including VAT (free from 50.000 OMR) across Oman in 1-2 working days. Collection from a courier office is 1.050 OMR (free from 50.000 OMR). Express within Bawshar and Seeb is 5.250 OMR for in-stock items. Showroom pickup in Al Khoudh is free.
Does Skyorbits handle warranty claims?
Yes - we submit every warranty claim for you. Electronic items carry a 1-year manufacturer warranty from the purchase date; keep the box and contents for the first 15 days.
Can I pay in installments?
Installments: Bank Muscat and Meethaq credit-card plans for everyone, or our in-house plan for Omani nationals 18+ (from 200.000 OMR, approval needed).
What is the return and exchange policy?
If an item has a manufacturing defect, you can return it within 15 days with the box, all contents and the invoice. We can't take back a working item for a change of mind, so ask us before you buy and we'll help you choose. After 15 days we send the item to the authorized service center. Exchanges are handled case by case.
How do I request a repair?
Start a repair or warranty request online, then bring the device, invoice and box (within 15 days) to our Al Khoudh showroom in Muscat. We track every case in our system.
Questions our customers asked
Can it charge an iPhone fast?
Yes. It supports PD 20W for iPhone, and UGREEN says an iPhone 15 Pro can be fast-charged up to 60% in 30 minutes.
Why does it say 20000mAh and 12500mAh?
20000mAh is the capacity of the cells inside. 12500mAh at 5V is the rated capacity UGREEN prints on the box.
Running out of battery before the day ends? This 20000mAh power bank charges three devices and shows exactly what is left.
The UGREEN PB312 is a 20000mAh power bank with one USB-C port for charging in and out at 20W and two USB-A ports at up to 22.5W each, with a digital screen that shows the remaining charge.
- Capacity: 20000mAh cell capacity (rated capacity 12500mAh at 5V 3A, 74Wh, as printed on the box)
- Ports: 1 x USB-C (20W in and out) and 2 x USB-A (up to 22.5W each)
- Fast charging: PD 20W for iPhone and iPad, 22.5W for supported Android phones, PPS and QC support
- Three devices at once: total output is 15W when all three ports are used
- Recharge: about 6 hours with a 20W charger through the USB-C port (UGREEN figure)
- Digital LED screen shows the battery percentage
- Pass-through charging (up to 15W) and a low-current mode for earbuds and watches
- Size and weight: 147 x 72 x 28 mm, about 435 g
- Airline approved as printed on the box (74Wh, under the usual 100Wh limit; your airline has the final say)
Good to know: 20000mAh is the cell capacity; the usable output UGREEN prints on the box is 12500mAh at 5V. With three devices plugged in, the power bank shares 15W between them.