EZVIZ RS20 Pro Robot Vacuum Cleaner Washer with All-in-One Multi Station
Buying from Skyorbits
How long does delivery take in Oman?
Home delivery is 2.100 OMR including VAT (free from 50.000 OMR) across Oman in 1-2 working days. Collection from a courier office is 1.050 OMR (free from 50.000 OMR). Express within Bawshar and Seeb is 4.200 OMR for in-stock items (free on orders from 500.000 OMR). Showroom pickup in Al Khoudh is free.
Does Skyorbits handle warranty claims?
Yes - we submit every warranty claim for you. Electronic items carry a 1-year manufacturer warranty from the purchase date; keep the box and contents for the first 15 days.
Can I pay in installments?
Installments: Bank Muscat & Meethaq credit-card holders can pay online over 12 months, 0% interest, no fees, on orders from 100.000 OMR (website or app). Omani nationals 18+ can apply for our in-house plan (from 200.000 OMR, approval needed).
What is the return and exchange policy?
If an item has a manufacturing defect, you can return it within 15 days with the box, all contents and the invoice. We can't take back a working item for a change of mind, so ask us before you buy and we'll help you choose. After 15 days we send the item to the authorized service center. Exchanges are handled case by case.
How do I request a repair?
Start a repair or warranty request online, then bring the device, invoice and box (within 15 days) to our Al Khoudh showroom in Muscat. We track every case in our system.
Questions our customers asked
Is it in stock now?
If it's in the showroom you'll have it in 1-2 working days across Oman, same day in Seeb and Bawsher. If it's by order, we usually bring it within 7–9 working days — message us on WhatsApp and we'll confirm the exact time for this item.
How long is the warranty?
One year with Skyorbits, and we handle the warranty claim for you.
Can I pay on delivery?
Yes, anywhere in Oman for orders up to 300.000 OMR: pay a 2.100 OMR deposit by card to confirm your order, and the rest in cash to the courier. The deposit is not refundable if you cancel. Your options appear at checkout once you enter your address.
Do you offer installments?
Installments: Bank Muscat & Meethaq credit-card holders can pay online over 12 months, 0% interest, no fees, on orders from 100.000 OMR (website or app). Omani nationals 18+ can apply for our in-house plan (from 200.000 OMR, approval needed). Details are on our installments page.
Do you ship to the GCC?
Yes, to all GCC countries. Shipping is priced by the weight of your order and shown at checkout once you enter your address.
Do you repair cameras?
Yes — send a repair request through our repair page, and track it on the repair-status page.
A robot vacuum and mop that washes, dries and empties itself.
The EZVIZ RS20 Pro robot vacuum cleaner comes with an all-in-one station. After a cleaning run the station washes the mop pads with clean hot water at 60°C and dries them with heated air to prevent bad odour. The robot's dust bin is emptied into the station's 5L dust bag, which only needs replacing about every 4 months, and the 5L clean water tank covers many mopping runs.
It cleans with up to 7,200 Pa of suction and 1 kg of downward pressure on the mop. LDS LiDAR, a structured 3D laser and an AI camera work together to recognise more than 65 types of common objects, so the robot avoids obstacles and finds its way through complex rooms. Two stainless steel cutting combs and a 3-in-1 brush system (rubber brush, bristle brush and combs) stop human and pet hair from clumping, and the robot returns to the station to clear hair after every mission. The built-in camera can also be used for home monitoring, with detection and recording features you control.
Replacement parts: the EZVIZ RA-KIT12 accessory pack fits this model.