Submit a repair or warranty request

Request

Request type *

Subject (short summary) *

Your details

Full name *

Phone / WhatsApp *

Email *

Company

Preferred contact

The device

Device type *

Brand *

Model *

Serial number *

Can't find it? Just write "I don't know".

Approx. purchase date

Purchase & warranty

Bought from SkyOrbits? *

Under warranty? *

The problem

Fault type *

Describe in detail *

When did it start?

Constant or intermittent?

Dropped / exposed to liquid? *

Previously repaired/opened?

Drop-off

Drop-off method *

Photos/video of issue

Acknowledgment *

I acknowledge that an inspection/diagnostic fee may apply, and that SkyOrbits is not responsible for data stored on memory cards or the device.

Helpdesk Team